Frequently Asked Questions

Q: Do I need any special hardware or software to sign up for this E-Bill Express payment service? 
A: No special hardware or software is required to use this service. You will only need Web access and your browser.

Q: How am I billed for this service? 
A: There is no cost for using this payment site.

Q: Where can I find my account number? 
A: This can be located on the Invoice that was received.

Q: If an account is in a name other than my own, can I still use E-Bill payment service? 
A: Yes, but please be sure to use the full name of the employee as referenced on the invoice along with correct account number.

Q: When is the money for the payment drawn from my bank account? 
A: The funds will be processed overnight and will be withdrawn from your account within1-5 business days.

Q: Can I make a payment greater than my regular monthly payment amount? 
A: Pay only the amount indicated on your invoice.