Dear Customer,

We are pleased to announce that a new and improved online payment site is now available!

Smith’s new e-Bill site allows you view/print invoices and credit memos, and store Payment types to make automatic payments.

Smith accepts e-Checks (payment directly from your bank, the quickest payment method) and major credit cards (Visa, Mastercard, American Express, Discover). No fees are charged. You may add/delete/use bank and credit card accounts as you prefer, in any combination, at any time.

To access Smith’s new e-Bill site please navigate to: https://www.e-billexpress.com/ebpp/Smith/Login

· From the Login screen, please click ‘Enroll’ and enter your Smith Billing Account Number and Billing City Name (including any spaces i.e. New York).

Then please confirm that your account Name, Phone, and Email are correct (all fields are required).

· Click ‘Login & Password’ Create your own unique Login ID and Password, choose a security image, and setup your security questions.

· Click ‘Continue to ‘Terms and Conditions’ Review the information, check the box agreeing to the Terms & Conditions.

· Click ‘Continue to Payment accounts’ Add credit card or banking information. You may skip this step by clicking ‘Add Later.’

· Click ‘Finish Enrollment’ You’ve successfully created a new Smith e-Bill account! You will receive an Activation email directly from the site (e-BillExpress@E-Billexpress.com). Please do not reply to this email. Instead, please click the blue activate icon located in the email to begin using your e-Bill account.

After you have successfully activated it, your new account is ready for use. Just click ‘Login’ on the home screen to begin making payments.

To make a payment:

· After logging in click ‘View all Items’.

· Check the invoices you wish to pay from the left.

· You can also apply Credits by clicking ‘View Credit Notices’.

· The payment summary on the right will keep a running total.

· Click ‘Add A Payment Method’ or select from the drop-down menu if saved.

· Click ‘Continue to Payment’ to complete.

To Schedule or Make Automatic Payments:

· After logging in click ‘Recurring Payments’ along the top of the webpage.

· Click ‘Create New Recurring Payment”

· Enter ‘Payment Name’ (You must give this payment a name i.e. Monthly Bills)

Click ‘Continue’

· Complete the payment Schedule

· When would you like to make your payment?

On Due Date – This will automatically pay your invoices when due

Day of the Month – This will pay all on the specific date

Bi-Weekly – This will pay all on a bi-weekly schedule

Weekly – Pays all weekly

· Payment Amount

Amount Due – This will ensure your payment is applied to your invoices

Fixed Amount - Fixed amount are for accounts on payment plans and do not automatically apply your payments or close your invoices)

· Keep Making this Payment Until

I Stop the Payment – This will help to ensure your invoices are always paid

Number of Payments – This works with customers on a Payment plan

· Pay All Yes or No (Yes pays all invoices during the schedule you have created)

· Click ‘Continue’

Add Payment Method

Accept Billing Authorization

Click Finish

If you have any questions about Smiths’ new e-Bill site, please feel free to contact us! Thank you