Recology Terms of Use

This Terms of Use agreement (the “Agreement”) is between you and Recology Inc. (“Recology,” “we,” “us”) concerning your use of the Recology.com website and other Recology websites and online properties, and the products, services, functionality, information, content and materials available on or through such websites and properties (collectively, the “Recology Sites”).

1. Acceptance of Terms. We make the Recology Sites available subject to this Agreement (including any additional guidelines, rules, terms and conditions as referenced below). By registering for, or otherwise accessing or using, any Recology Site (or any portion of a Recology Site), you agree to the terms of this Agreement. If you do not agree to this Agreement, you may not register for, or otherwise access or use, the Recology Sites. We may update or make changes to this Agreement from time to time and we may provide you notice of these changes by any reasonable means, including by posting the revised version of this Agreement on the Recology Sites. You can determine when we last updated this Agreement by referring to the “LAST UPDATED” legend at the top of this Agreement. Accessing or using any Recology Site following changes to this Agreement will constitute your acceptance of those changes. For clarity, however, any such changes will not apply to any dispute between you and us arising prior to the date on which we posted the revised Agreement incorporating such changes, or otherwise notified you of such changes.

2. Additional Terms. Certain products, services, functionality, content or materials available on or through the Recology Sites may also be subject to additional guidelines, rules, terms and conditions. If you access, use or purchase such products, services, functionality, content or materials, then you will also be subject such additional guidelines, rules, terms and conditions, all of which are hereby incorporated by reference into this Agreement. In particular, if you use the Recology e-billing service, then you will also be subject to the Recology E-Billing Terms, available here.

3. Jurisdictional Issues. The Recology Sites are controlled and operated from the United States, and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than those of the United States. We do not represent or warrant that the Recology Sites are appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access and use the Recology Sites, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. You are also subject to United States export controls and are responsible for any violations of such controls, including any United States embargoes or other federal rules and regulations restricting exports. We may limit the availability of any Recology Site, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.

4. Privacy Policy. Your submission of information to or through any Recology Site (including in connection with any billing services or functionality, or in connection with any application for employment) is governed by the Recology Privacy Policy, which is located here. You represent and warrant that (a) you possess all necessary rights and permissions with respect to any information that you provide in connection with your use of the Recology Sites and that providing such information does not violate any applicable laws, regulations or rights of third parties; and (b) all such information is and will remain true, accurate, and complete, and you will maintain and update such information regularly.

5. Rules of Conduct. In connection with the Recology Sites, you must not:

· Post, transmit, or otherwise make available any materials that are or may be: (a) threatening, harassing, degrading, hateful or intimidating; (b) defamatory, libelous, fraudulent or otherwise tortious; (c) obscene, indecent, pornographic or otherwise objectionable; or (d) protected by copyright, trademark, trade secret, right of publicity or privacy or any other proprietary right without the express prior written consent of the applicable owner.

· Post, transmit or otherwise make available any virus, worm, Trojan horse, Easter egg, time bomb, spyware or other computer code, file or program, or take any action (including any denial of service attack, script injection attack, redirection attack, SQL injection attack, or session hijacking), that is or may be harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment.

· Use any Recology Site for any fraudulent, tortious or unlawful purpose.

· Harvest or collect information about other users of any Recology Site.

· Impersonate any person or entity; falsely state or otherwise misrepresent your affiliation with us or the Recology Sites or any other person or entity; or express or imply that we endorse any statement you make.

· Interfere with or disrupt the operation of any Recology Site or the servers or networks used to make the Recology Sites available; or violate any requirements, procedures, policies or regulations of such networks.

· Restrict or inhibit any other person from using any Recology Site (including by hacking or defacing any portion of a Recology Site).

· Reproduce, modify, adapt, translate, create derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise exploit any portion of (or any use of or access to) any Recology Site except as expressly authorized herein.

· Reverse engineer, decompile or disassemble any portion of any Recology Site, except where such restriction is expressly prohibited by applicable law.

· Remove any copyright, trademark or other proprietary rights notice from any Recology Site or materials obtained from any Recology Site.

· Frame or mirror any portion of any Recology Site, or otherwise incorporate any portion of any Recology Site into any product or service, except as expressly authorized herein.

· Systematically download or store Recology Site content (other than reports or similar content that are specifically made available by us to you for download through the Recology Sites).

· Use any robot, spider, search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or in any way gather Recology Site content or reproduce or circumvent the navigational structure or presentation of any Recology Site. Notwithstanding the foregoing, we grant operators of public search engines permission to use spiders to copy materials from the Recology Sites for the sole purpose of, and solely to the extent necessary for, creating publicly available searchable indices of the materials, but not caches or archives of such materials. We reserve the right to revoke these exceptions either generally or in specific cases.

6. Registration; User Names and Passwords. You may be required to register and be granted a user name and password before you can use or access portions of the Recology Sites. We may reject, or require that you change, any user name, password or other information that you provide to us in registering. Your user name and password are for your personal use only and should be kept confidential; you, and not Recology, are responsible for any use or misuse of your user name or password, and you must promptly notify us of any confidentiality breach or unauthorized use of your user name or password, or your Recology Site account. By registering with any Recology Site, or accessing or using any Recology Site, you represent and warrant that you are of legal age to enter into and be bound by this Agreement. You may not register with, or access or use, the Recology Sites if you are not of legal age.

7. Changes to the Recology Sites. We may, at any time and with or without notice, temporarily or permanently modify, suspend or discontinue any Recology Site in whole or in part; charge fees in connection with the use of any Recology Site; modify or waive any fees charged in connection with any Recology Site; or offer opportunities to some or all users of any Recology Site. You agree that we are not liable to you or to any third party for any modification, suspension or discontinuance of any Recology Site, or of any products, services, content, or functionality offered on or through any Recology Site. Your continued use of a Recology Site after such changes will indicate your acceptance of such changes.

8. Transactions. If you purchase any products or services through a Recology Site or use any Recology Site to pay bills or conduct any other transaction (each such purchase or other transaction, a “Transaction”), you may be asked to supply certain relevant information, such as your credit card number and its expiration date, your billing address and your shipping information. You represent and warrant that you have the right to use any credit card that you submit in connection with a transaction. By submitting such information, you grant to us the right to provide such information to third parties for purposes of facilitating Transactions. Verification of information may be required prior to the acknowledgment or completion of any Transaction. By making a Transaction, you represent that the applicable products and services will be used only in a lawful manner. We reserve the right, with or without prior notice, to limit or discontinue the availability of any product or service; to change the price of any product or service; to impose conditions on any coupon, discount or similar promotion; to bar any user from making any Transaction; and to refuse to provide any user with any product or service. Refunds and exchanges will be subject to our applicable refund and exchange policies. You agree to pay all charges incurred by you or on your behalf through any Recology Site, at the prices in effect when such charges are incurred. In addition, you are responsible for any taxes applicable to your Transactions. While it is our practice to confirm orders by e-mail, the receipt of an e-mail order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell or provide a product or service.

9. Submissions. The Recology Sites may provide functionality that enables you to upload or submit information, content or materials, including through discussion forums and message boards, user profiles, chat and commenting functionality, or other interactive features (such information, content and materials, “Submissions”). You will retain ownership of any intellectual property rights that you may have in such Submissions, and you hereby grant to us a worldwide, non-exclusive, transferable, sublicenseable (through multiple tiers), royalty-free, perpetual, irrevocable right and license, without additional compensation to you or any third party: to use, disclose, reproduce, distribute, adapt (including to edit, modify, translate and reformat), create derivative works of, transmit, publicly display, publicly perform and otherwise exploit such Submissions, in any media now known or hereafter developed. If you choose to make any of your personally identifiable or other information publicly available through the Recology SITEs, you do so at your own risk.

If you make any comments or suggestions to us or any of our employees, officers, directors, affiliates, agents, representatives, licensors, suppliers or service providers (collectively, “Affiliated Entities”) with respect to any Recology Site or any products or services that we or any Affiliates Entities provide (“Feedback”), then such Feedback will be deemed a Submission and will be subject to the license granted above, and you hereby acknowledge and agree that such Feedback is not confidential, and that your provision of such Feedback is gratuitous, unsolicited and without restriction, and does not place us or any Affiliated Entities under any fiduciary or other obligation.

You represent and warrant that you have all rights necessary to grant the licenses granted in this section, and that your Submissions, and your provision of Submissions through or in connection with the Recology Sites, are complete and accurate, and are not fraudulent, tortious or otherwise in violation of any applicable law or any right of any third party. You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding any Submission that you may have under any applicable law under any legal theory.

10. Monitoring. We may (but have no obligation to) monitor, evaluate, alter or remove Submissions before or after they appear on the Recology Sites. We may disclose any Submissions and the circumstances surrounding their transmission to anyone for any reason or purpose.

11. Our Proprietary Rights. The Recology Sites are and will remain the property of Recology and its licensors and suppliers, and may be protected by copyright, trademark, trade secret, patent and other proprietary rights and laws. Subject to your compliance with this Agreement, you may access and use the Recology Sites for their intended purposes as described in this Agreement, as and in the form provided by us, unless and until we terminate your use or access.

Our trade names, trademarks and service marks include “Recology,” “CleanScapes,” “Beyond Waste,” “Four Course,” “Norcal,” “People Service Environment,” “Recycle Central,” “Reduce Reuse Recycle Recologize,” and associated marks and logos, among others. All trademarks, service marks, trade names and logos on the Recology Sites not owned by us are the property of their respective owners. You may not use any of our trademarks, service marks, trade names or logos in connection with any product or service that is not ours or in any manner that is likely to cause confusion. Nothing contained on the Recology Sites should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of our trademarks, service marks, trade names or logos.

12. Third Party Materials; Links. The Recology Sites may provide links to other websites and online resources, or otherwise make available access to third party materials including Submissions (all such links, resources and materials, “Third Party Materials”). We neither control nor endorse, nor are we responsible for, any Third Party Materials, including the accuracy, integrity, quality, legality, usefulness or safety of Third Party Materials. Certain Third Party Materials may, among other things, be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed to be a representation or warranty by us or any Affiliated Entity with respect to any Third Party Materials. We have no obligation to monitor Third Party Materials, and we may block or disable access to any Third Party Materials at any time. In addition, the availability of any Third Party Materials through the Recology Sites does not imply our endorsement of, or our affiliation with, any provider of such Third Party Materials, nor does such availability create any legal relationship between you and any such provider. Your use of Third Party Materials is at your own risk and is subject to any additional terms, conditions and policies applicable to such Third Party Materials (such as terms of service or privacy policies of the providers of such Third Party Materials).

13. Disclaimer of Warranties. THE RECOLOGY SITEs are PROVIDED TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. YOU AGREE THAT YOU MUST EVALUATE, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THE RECOLOGY SITEs, INCLUDING ANY RELIANCE ON THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY products, services, functionality, information, content and materials AVAILABLE THROUGH OR IN CONNECTION WITH THE Recology SITEs. Recology and the Affiliated Entities DISCLAIM ALL WARRANTIES WITH RESPECT TO THE RECOLOGY SITEs TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

While we try to maintain the integrity and security of the Recology Sites and the servers from which the Recology Sites are operated, we do not guarantee that the Recology Sites will be or remain secure, complete or correct, or that access to the Recology Sites will be uninterrupted. The Recology Sites may include inaccuracies, errors and materials that violate or conflict with this Agreement. Additionally, third parties may make unauthorized alterations to the Recology Sites. If you become aware of any unauthorized third-party alteration to any Recology Site, contact us at CustomerService074@norcalwaste.com with a description of the materials at issue and the URL or location on the Recology Site where such materials appear.

14. Limitation of Liability. Recology AND THE AFFILIATED ENTITIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLDUING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF USE, OR LOSS OF OR DAMAGE TO DATA OR INFORMATION, EVEN IF ADVISED IN ADVANCE OF SUCH DAMAGES OR LOSSES. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE RECOLOGY SITEs IS TO STOP USING THE RECOLOGY SITEs. THE TOTAL MAXIMUM LIABILITY OF Recology AND THE AFFILIATED ENTITIES ARISING FROM OR RELATING TO THE RECOLOGY SITEs OR THIS AGREEMENT WILL BE THE GREATER OF (A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO Recology TO ACCESS AND USE THE RECOLOGY SITEs OR (B) $100.

Applicable law may not allow for limitations on certain implied warranties, or exclusions or limitations of certain damages; solely to the extent that such law applies to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have certain additional rights.

15. Indemnity. Except to the extent prohibited under applicable law, you will defend, indemnify and hold harmless Recology and the Affiliated Entities from and against all claims, losses, costs and expenses (including attorneys’ fees) arising out of or related to (a) your use of, or activities in connection with, the Recology Sites; (b) any activity related to your account or use of your log-in information or password (whether by you or by a third party with or without your consent); (c) your Submissions, including any claim by any third party that your Submissions infringe, misappropriate or otherwise violate any rights of such third party, including any intellectual property rights, rights of privacy or publicity, or contractual rights, or are libelous, defamatory or obscene; or (d) any breach or violation (or claim that, if true, would be a breach or violation) of this Agreement by you.

16. Termination. We, in our sole discretion, may terminate your access to and use of all or any portion of the Recology Sites, at any time and for any reason, including if we believe that you have violated or acted inconsistently with the letter or spirit of this Agreement.

Upon any termination, your right to access and use the Recology Sites will immediately cease and the other provisions of this Agreement will continue and survive. You agree that any termination of your access to or use of the Recology Sites may be effected without prior notice, and that we may immediately deactivate or delete your password and user name (if any), and all related information and files associated with it (including your Submissions). You agree that Recology and the Affiliated Entities will not be liable to you or any third party for any termination of your access to or use of the Recology Sites.

17. Governing Law; Dispute Resolution. You agree that this Agreement (and any claim or dispute arising in connection with this Agreement or your use of the Recology Sites) is governed by and will be construed in accordance with the laws of the State of California, U.S.A., without regard to its principles of conflicts of law, and you consent to the exclusive jurisdiction of the federal and state courts located in San Francisco, California, U.S.A., and waive any jurisdictional, venue, or inconvenient forum objections thereto.

18. Contact Us. If you have any questions regarding the Recology Sites, please direct such questions to CustomerService074@norcalwaste.com. Please note that e-mail communications will not necessarily be secure; accordingly you should not include any confidential or sensitive information in your e-mail correspondence with us.

19. Filtering. Pursuant to 47 U.S.C. Section 230(d) as amended, we hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available on the websites GetNetWise (http://kids.getnetwise.org/) and OnGuard Online (http://onguardonline.gov/). Please note that we do not endorse any of the products or services listed at such sites.

20. Notice for California Residents. Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding any Recology Site, please send an e-mail to CustomerService074@norcalwaste.com. You may also contact us by writing to Recology Inc., 50 California St., 24th Floor, San Francisco, CA 94111, Attn: Legal Department. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

21. Claims of Copyright Infringement. The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials available on any Recology Site infringe your copyright, you (or your agent) may send us a notice requesting that we remove the material or block access to it. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. See http://www.copyright.gov/ for details. Notices and counter-notices should be sent to: Recology Inc., 50 California St., 24th Floor, San Francisco, CA 94111, Attn: Legal Department. We suggest that you consult your legal advisor before filing a notice or counter-notice.

22. Export Controls. You are responsible for complying with United States export controls and for any violation of such controls, including any United States embargoes or other federal rules and regulations restricting exports. You represent, warrant and covenant that you are not (a) located in, or a resident or a national of, any country subject to a U.S. government embargo or other restriction, or that has been designated by the U.S. government as a “terrorist supporting” country; (b) on any of the U.S. government lists of restricted end users.

23. Miscellaneous. This Agreement does not, and will not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and Recology. If any provision of this Agreement is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provision. You may not assign, transfer or sublicense any or all of your rights or obligations under this Agreement without our express prior written consent. We may assign, transfer or sublicense any or all of our rights or obligations under this Agreement without restriction. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. This, together with all applicable additional Recology guidelines, rules, terms and conditions, is the entire Agreement between you and Recology relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and Recology relating to such subject matter. Notices to you may be made via posting to the Recology Sites, by e-mail, or by regular mail, in our discretion. The Recology Sites may also provide notices of changes to this Agreement or other matters by displaying such notices or by providing links to such notices. A printed version of this Agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Recology will not be responsible for failures to fulfill any obligations due to causes beyond its control.