Q: How am I billed for this service?
A: There is no cost for using this payment site.

Q: When will my payment be posted to my order/account?
A: Payments made before 5pm EST. will be posted the same business day. Payments made after 5pm EST will be posted the following business day.

Q: How can I confirm that a payment has been made?
A: You can check to see if the funds have been drawn from your bank account, or you can call the customer care department to see if they received and credited the payment.

Q: How do I cancel this payment?
A: To cancel you need to contact our customer care department. Click the Contact Us hyperlink on the web page for contact information.

Q: How do I access the site?
A: Enter your reference number and re-enter it a second time in the appropriate field and click Pay Now

Q: What do I complete on the Home page?

·          Enter your name in the name in the Name field

·          Enter your telephone number in the Primary Telephone Number field

·          Enter you email address in Primary Email Address

·          Enter the amount you wish to pay in the Payment Amount field

·          Select appropriate choice in drop down box, if applicable    

·          Add any message by clicking on the pen and paper icon, if applicable

·          Click Add a Payment Method and follow the prompts to add credit card or bank account information

·          Click Continue to Payment

·          On the next screen, verify all information and click to agree to the terms and conditions

·          Click Make Payment button

·          A confirmation screen will display at which point you can log out

·          The confirmation will also be emailed to you.

     Q: Do I need to enter my address?
A: The address is not required on the main page, if it is shown as optional. If you make a credit card payment, the address associated with your credit card is required in the billing address fields.