Q: How am I billed for this service?
A: There is no cost for using this payment site.

Q: When is the money for the payment drawn from my bank account?
A: The funds for the payment are debited from your account on the scheduled payment date. Keep in mind that you should always have funds available to cover the payment on that date.

Q: How can I confirm that a payment has been made?
A: You can check to see if the funds have been drawn from your bank account, or you can call the customer care department to see if they received and credited the payment.

Q: How can I use my credit?
A: You can deduct the amount of the credit from your total payment and click the pencil icon to notate the amount of the credit and credit number if applicable.

Q: How do I cancel this payment service?
A: To cancel you need to contact our customer care department. Click the “Contact Us” hyperlink on the web page for contact information.

Q: How do I access the site?
A: Enter your customer number or name and re-enter it a second time in the appropriate field and click Pay Now

Q: What do I complete on the Home page?

· Enter your company dba or trade name

· Enter your telephone number in Phone

· Enter you email address

· Enter the amount you wish to pay in the ‘Payment Amount’ field

· Select appropriate choice in drop down box

· Add any message by clicking on the pen and paper icon

· Click ‘Add a Payment Method’ and follow the prompts to add credit card or bank account information

· Click ‘Continue to Payment’

· On the next screen, verify all information and click to agree to the terms and conditions

· Click ‘Make Payment’

· A confirmation screen will display at which point you can log out

· The confirmation will also be emailed to you.