Q: How am I billed for this service?
A: There is no cost for payments made via ACH.
Q: When is the money for the payment drawn from my bank account?
A: The funds for the payment are debited from your account on the scheduled payment date. Keep in mind funds must be available to cover the payment on that date.
Q: How can I confirm that a payment has been made?
A: You can check to see if the funds have been drawn from your bank account, or contact our accounting department to see if the funds have been received and credited to you account.
Q: How do I cancel this payment service?
A: To cancel you need to contact our accounting department. Click the “Contact Us” hyperlink on the web page for contact information.
Q: What do I complete on the Home page?
· Enter your name in the ‘Name’ field.
· Enter your telephone number in’ Primary Telephone Number’
· Enter you email address in ‘Primary Email Address’
· Enter the amount you wish to pay in the ‘Payment Amount’ field
· Select appropriate choice in drop down box, Single Invoice, Multiple Invoices, or Other.
· If selecting Other, add comment by clicking on the pen and paper icon.
· Click ‘Add a Payment Method’ and follow the prompts to add bank account information
· Click ‘Continue to Payment’
· On the next screen, verify all information and click to agree to the terms and conditions
· Click ‘Make Payment’
· A confirmation screen will display at which point you can log out
· The confirmation will also be emailed to you.
Q: Do I need to enter my address?
A: The address is not required on the main page. If you make a credit card payment, the address associated with your credit card is required in the billing address fields.