Q: Do I need any special hardware or software to sign up for this E-Bill Express payment service?
A: No special hardware or software is required to use this service. You will only need Web access and your browser.
Please note that some older browsers use 40-bit encryption. For the highest level of security available, we suggest you use 128-bit encryption to access the site.
Q: Where can I find the arrest number?
A: You can find arrest number by going to www.sheriff.org inmate search.
Q: Can I store or view paid E-Bills?
A: You can view paid E-Bills by looking at "Search and Pay my Bills." E-Bills will be available for a period of time, typically six to twelve months. You can always use your browser's print function to print the bill if you want to keep long-term records.
Q: When is the money for the payment drawn from my bank account?
A: The funds for the payment are debited from your account on the scheduled payment date. Keep in mind that you should always have funds available to cover the payment on that date.
Q: Can I make a payment greater the open bond amount?
A: No. You can only pay the open bond amount.
Q: The amount for an E-Bill seems incorrect. What should I do?
A: No. You can contact customer care department.
Q: How can I confirm that a payment has been made?
A: After the payment date, check the status of the payment by looking in "Payment Status”." If the status is "Paid," then the payment has been sent. You can also check to see if the funds have been drawn from your bank account, or you can call the customer care department to see if they received and credited the payment.
Q: What do I do if the payment amount is incorrect?
A: If the payment amount is incorrect, please contact the customer care department.
Q: What do I do if the payment date is incorrect?
A: If the payment amount is incorrect, please contact the customer care department.