Q: How am I billed for this service?
A: There is no cost for using this payment site.
Q: When are the funds for the escrow deposit or other payment drawn from my bank account?
A: The funds for the payment are debited from your account on the scheduled payment date. Keep in mind that you should always have funds available to cover the payment on that date.
Q: Can I send funds from a foreign bank account?
A: No, the platform can only accept payments originating from bank accounts held in the United States.
Q: How can I confirm that a payment has been made?
A: You can check to see if the funds have been drawn from your bank account, or you can contact your realtor to see if the payment has been credited.
Q: How do I cancel a payment?
A: To cancel you need to contact your Berkshire Hathaway HomeServices Florida Realty Agent or office.
Q: How do I access the site?
A: Enter the address of your purchase or lease and re-enter it a second time in the appropriate field and click Pay Now
Q: What do I complete on the Home page?
· Enter your name in the ‘Customer Name’ field
· Enter your telephone number in ‘Phone’
· Enter you email address in ‘Email’
· Enter the amount you wish to pay in the ‘Payment Amount’ field
· Select appropriate choice in drop down box
· Add any message by clicking on the pen and paper icon, if applicable
· To add a Payment Method, click ‘Enter’ and follow the prompts to add account information
· Enter your Realtor’s name in the ‘BHHS FL Realty Agent or Office Name’ field. If you do not know your Agent/Realtor’s name, enter their BHHS FL Realty Office Name.
· Please enter your current address in the ‘Current Address’ field
· Click ‘Continue to Payment’
· On the next screen, verify all information and click to agree to the terms and conditions
· Click ‘Make Payment’
· A confirmation screen will display, at which point you can log out
· The confirmation will also be emailed to you