Q: How am I billed for this service?
A: There is no cost for using this payment site.
Q: When is the money for the payment drawn from my
bank account?
A: The funds for the payment are debited from your
account on the scheduled payment date. Keep in mind that you should always have
funds available to cover the payment on that date.
Q: How can I confirm that a payment has been made?
A: You can check
to see if the funds have been drawn from your bank account, or you can call the
customer care department to see if they received and credited the payment.
Q: How do I cancel this payment service?
A: To cancel you need to contact
our customer care department. Click the “Contact Us” hyperlink on the web page
for contact information.
Q: How do I access the site?
A: Enter your Purchase Property
Address and re-enter it a second time in the appropriate field and click Pay
Now
Q: What do I complete on the Home page?
·
Enter the buyer’s name in the ‘Buyer’s Name’ field
·
Enter the buyer’s telephone number in ‘Buyer’s Phone’
·
Enter the buyer’s email address in ‘Buyer’s Email’
·
Enter the amount you wish to pay in the ‘Payment
Amount’ field
·
Select your office
location using the appropriate drop down box
o
Add any additional
information you would like to include by clicking on the pen and paper icon, if
applicable (optional)
·
Click ‘Add a Payment Method’ and follow the prompts to
add bank account information
·
Enter your agent’s name in the ‘Agent’s Name’ field
·
Click ‘Continue to Payment’
·
On the next screen, verify all information and click
to agree to the terms and conditions
·
Click ‘Make Payment’
·
A confirmation screen will display, at which point you
can log out
·
The confirmation will also be emailed to you