Q: How am I billed for this service?
A: There is no cost for using this payment site.
Q: When is the money for the payment drawn from my
bank account?
A: The funds for the payment are debited from your
account on the scheduled payment date. Keep in mind that you should always have
funds available to cover the payment on that date.
Q: How can I confirm that a payment has been made?
A: You can check to see if the
funds have been drawn from your bank account, or you can call the customer care
department to see if they received and credited the payment.
Q: How do I cancel this payment service?
A: To cancel you need to contact
our customer care department. Click the “Contact Us” hyperlink on the web page
for contact information.
Q: How do I access the site?
A: Enter your Firm or Company Name
and re-enter it a second time in the appropriate field and click Pay Now
Q: What do I complete on the Home page?
·
Enter your ‘Firm or Company Name’ again
·
Enter your telephone number in ‘Phone’
·
Enter you email address in ‘Email’
·
Enter the amount you wish to pay in the ‘Payment
Amount’ field
·
Select your office location
using the appropriate drop down box
o
Add any additional
information you would like to include by clicking on the pen and paper icon, if
applicable
·
Click ‘Add a Payment Method’ and follow the prompts to
add bank account information
·
Enter the ‘Purchase Property Address’ that your
payment should be applied to
o Note this field accepts only 20
characters
o If you need additional space,
click the pen and paper icon next to the Office Location drop down to access
the additional information box
·
Click ‘Continue to Payment’
·
On the next screen, verify all information and click
to agree to the terms and conditions
·
Click ‘Make Payment’
·
A confirmation screen will display, at which point you
can log out
·
The confirmation will also be emailed to you
Q: How do I enroll to save my user and payment information?
·
Follow the steps above to make a payment
·
From the Confirmation screen, click ‘Enroll With Your
Current Information’ to enroll
·
Confirm information in required fields
o Click ‘Continue to Login &
Payment’
·
Choose Login ID, Password, select security image and
label, select security questions and fill in answers
o Click ‘Continue to Terms of
Service’
·
Click check box to agree to Terms of Service and click
‘Continue to Billing and Payment’
·
Enter any outstanding required Payment Method
information, click ‘Agree and Add Account’ box
·
Click ‘Finish Enrollment’
·
Go to your email account and open the email just sent
to you. Click on the ‘Activate’ button or hyperlink
o NOTE: Your access is not activated until you click on the ‘Activate’
button and you will not be able to make payments